Your session times are reserved exclusively for you. I really value your business and ask that you respect my scheduling policies.
Should you need to reschedule, please notify me at least 24 hours in advance and I’d be happy to find a new time that works for us both.
A Whatsapp message is best!
Any cancellations with less than 24 hours of notice or missed appointments without giving any prior notification will be charged in full for the scheduled session and thus can’t be rebooked at no cost. Much like when you make an appointment with your dentist, you’ll receive a bill whether you show up or not.
I recognize both your time as well as my time is valuable – which is why this policy is in effect.
When an appointment is missed, another client who could have benefitted from that slot misses out on their option to relax and restore.
Outside of that, I will also have travelled to the location, booked and prepared the Healing Room and my energetic state for you, which obliges me to charge your session in full when you can’t make it.
→ As case numbers are high in the Netherlands right now and you may get in touch with someone who’s received a positive test, causing you to self-isolate and cancelling your appointment, I will adapt the cancellation policy and meet you halfway when you need to self-isolate. Instead of losing your session, you will pay 50% of the session when re-booking.